WHAT INFORMATION DO WE COLLECT?
We collect information from you when you contact us via phone, email, social networks and/or our Contact Us/Get a Quote form and other website forms.
When submitting a request via our website forms, as appropriate, you will be asked to enter your: name, email address, physical address, phone number and related product and installation parts & materials assessment information. Eventually you may also be asked to share photos of the location and building structure(s). You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To communicate directly with you via talk, text, email and video meetings as needed.
To personalize your experience. (Your information helps us to better respond to your individual needs.)
To perform initial offsite assessments for building and structural indoor/outdoor installations.
To create an account with us so that we may keep track of our interactions and history of service events.
To improve customer service. (Your information helps us to more effectively respond to your customer service requests and support needs.)
To improve our website. (We continually strive to improve our website offerings based on the information and feedback we receive from you.)
To administer a contest, promotion, survey or other site feature.
To ask you for reviews at the completion of a service event.
To send periodic emails. (The email address you provide for order processing may be used to send you information and updates pertaining to your order, work order status, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails or Text messages, we include detailed unsubscribe instructions at the bottom of each email and Text.)
We may post photos as part of featured installations on blog postings and social media while also concealing the customer’s identity, asset tags or any other viewable security risk.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information.
DO WE USE COOKIES?
We do not use cookies.
WE DO NOT DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
ONLINE PRIVACY – WE RESPECT YOUR PRIVACY
Because we value your privacy, we will not distribute your personal information to outside parties that are non-critical to our services without your consent.
SMS PRIVACY POLICY:
By provides us with your cell phone number (recipient), the recipient is consenting to: receive text SMS messages from the business; message frequency (number of messages/month/week/etc., frequency varies, or recurring messages); they may reply STOP (or other keywords) to opt-out of future messaging; they may reply HELP for more information; recipient’s personal info will not be shared with third parties for marketing purposes; message and data rates may apply.
YOUR CONSENT
By using this website, you consent to our website’s Privacy Policy.
CHANGES TO OUR PRIVACY POLICY
If there are any changes to our Privacy Policy, they will be posted on this page.
CONTACTING US
If there are any questions regarding this Privacy Policy, you may contact us using the Contact Us/Get a Quote form on this website.
We reserve the right to refuse service at our discretion.